SHIPPING
INFORMATION
Why Order From
Us
Bachelor Party Fun has been in business for over 8 years
shipping over tens of thousands of bachelor party gifts and
supplies in the United States and internationally. We take your
confidentiality very seriously and have a secure cart. We ship
all packages in a brown box and are able to ship to an business
office or a home/apartment. We take pride in making sure we send
out your package in a timely manner because we know the
importance of getting your package to you on time! Other reasons
that people order and re-order with our company:
-
We give you a
free gift with every bachelor party order
-
We have
someone to speak with when needed. Our shipping department
number is 818-718-1104
-
We take care
in shipping your bachelor party supplies in a timely manner
-
We carry
everything you see on our site and take down items that are
out of stock
-
We stay green
and do our share in recycling and being planet conscious!
-
No state Sales Tax (Except California)
Some of our clients have stated:
"Thank you SO
much for your email and for all the time you put into this.
I am overwhelmed by your persistence, and level of customer
service. I TRULY appreciate it, and please let me know if
there is anything I can do for you, so that your commitment
to customer service is not overlooked by your employer. All
contact I had with Bachelor Party Fun was completely
positive. Thank you! Thank you! Thank you! I would recommend
Bachelor Party Fun any day of the week. Take care,
-T. S."
"I just wanted
to drop you a line to say a big thank you - the goods
arrived at the hotel in plenty of time and helped to make
the evening a great big success (we certainly stopped
traffic on the strip). Thanks again. -Louise"
"Thank you thank
you thank you! You definitely saved my butt! Excellent
customer service-you will definitely be recommended!
-Lauren"
BachelorPartyFun.com uses UPS for all
orders (except we use US Mail for our brave Military Personal
serving at APO's and FPO's. We can not ship to PO Boxes - Please
make sure that the address you give us is your "physical"
delivery address for UPS. We take great pride in making sure
your order is packaged with care and confidentiality, always
using the finest packaging material and double-checking orders!
***We never disclose your
information/personal data to third parties***
We ship your order discretely by using
our corporate packaging name, I-Volution, Inc on all shipments!
At the current time, you can choose how you would like us to
ship your package:
a.. UPS Ground (taking 2 days in CA,
2-3 days West Coast, 4-5 days Midwest and 6-8 days for East
Coast (NY,FL, etc.)
b.. UPS 3-Day Select
c.. UPS 2-Day
d.. UPS Next Day Air
e.. UPS Standard - Canada
f.. UPS Worldwide Expedited - Canada
*** IMPORTANT - UPS does not count the
day your order is shipped out (if the order is received after
4:30pm EST or 1:30pm PST - count that as the next business day).
UPS does not count weekends or Holidays in shipping delivery or
transit days. UPS Does not have normal deliveries on Saturdays,
although we can arrange special Next Day Air Saturday
deliveries. To calculate a Saturday delivery amount - choose UPS
Next Day Air and then add $17.00 more.... expensive, but UPS
knows you need it!
We usually process your order within
the hour we receive them during normal business hours (Monday -
Friday 9am-5pm Pacific Time) and from the time your transaction
is approved (weekends excluded). Our secure shopping cart
automatically calculates the shipping rates based on the weight
of your package. In addition, you will never be charged any
sales tax (California excluded). If you are in a bind and need
the items immediately, please call (818) 718-1104 or email us at
Orders@bachelorpartyfun.com and we will see what we can do!
We always suggest having packages delivered to a Residence or
Business where there is someone there to receive it. Deliveries
to apartments or certain residences might not be left. If the
package can be delivered to a business - we ship discretely, so
no one would ever know what is inside, unless it was opened as
we always use our Corporate name on the return address -
I-Volution, Inc.
Please make sure that ALL information on the Shipping Address is
correct! Any packages, once sent, that need an Address Change or
Addition, will unfortunately incur an additional $10.00 fee on
UPS Ground orders and $15.00 on all 3 Day, 2nd Day Air, Next Day
Air and International packages (provided that corrections can be
made). If an incorrect address is accidentally given, and the
package is refused or returned, we will refund the cost of the
items (less the restocking fee); however both shipping fees will
have to be deducted from the total refunded.
Canadian Shipments - We offer two
shipping type options to Canada, UPS Standard which usually
takes from 7 - 10 business days to arrive. UPS Standard is
subject to Canadian Customs and Bondin - (Taxes and Brokerage
Fees), which can be due at the time the order is delivered. We,
unfortunately, do not know the exact fees, we have found that
they vary depending on the item, bonding agent, size and dollar
value of the order. UPS Worldwide Expedited - is normally 2-3
business days - for this shipment type, UPS has its own customs
and bonding agents who process these packages quickly to get to
the destination.
Important - All
shipping charges are non-refundable after a package ships,
unless they are late due to UPS (only on express shipments). In
the event that your bachelor party order is refused or not
picked up, UPS does charge you (the shipper) the identical
amount to return (ship) the item back to us, so that return
shipping fee will be removed from any refunded amount (along
with any restocking / return fee - if applicable).
On Coupon or Special shipping - these package are shipped UPS /
USPS standard (Unfortunately exact delivery date not
guaranteed). If a bachelor party order is shipped with free
shipping or coupon shipping and is refused or not picked up;
both the Original UPS / USPS Shipping amount charged to us as
well as the return shipping amount will be deducted from any
refunded amount, upon the packages return to us.
Any further questions about Shipping can be directed to
Orders@BachelorPartyFun.com. For further information about
our website click here for our
frequently asked questions page.
Shipments to businesses are usually delivered earlier than to
residences
All packages are shipped in a Plain Box - addressed from
I-Volution, Inc. for your privacy.
We appreciate you ordering from
www.bachelorpartyfun.com and
we are confident our gifts will contribute to the fun of your
party!
Any further questions about Shipping can be directed to
Orders@BachelorPartyFun.com
A
FREE BACHELOR GIFT FOR YOU
To thank you for ordering with us, we
will include a free bachelor party supply with every purchase!
We only ship in the United States at
the current time.
If you have any other questions
regarding shipping, feel free to email us (orders@bachelorpartyfun.com), or call us at 818-718-1104 and we will reply to your
inquiry within 24 hours.
RETURNS
If you need to return an item, we will gladly exchange or
refund your purchase price of the products (excluding shipping charges and a 10-15%
processing fee) (this is to cover the bank charges for credit card processing - as we are
charged a flat fee + a % of the purchase price on both the original purchase and the
credit - it is just to cover our costs) as long as the following requirements are met:
- You email or call us (818) 718-1104 as soon as possible,
explaining which item and why it needs to be returned. You will receive a "RMA"
return number with 24-48 hours (business days) and authorization to accompany the return.
- The product is returned within 30 days of purchase with a copy
of the receipt enclosed in the box.
- The product is in its original packaging and unused (if
applicable).
- No Food Related products, Costumes (including boas),
Inflatable Dolls, or Electronic Items are eligible for return - Exchange Only!!
Please return the item(s) via US Postal Service ground mail (it will be the least
expensive and the only carrier to deliver to PO Boxes). Once we receive the item(s) we
will issue a credit and notify you by email.
** On any returns that have not been authorized with an RMA number are
subject to a 20% restocking charge or will be denied credit. We also reserve the right to
add a 20% restocking charge on any single item purchase of 9 or more of the same item. **
** Items returned after 30 of purchase, are not eligibe for return **
Please let us know if you have any further questions about our return policy. We are here
to add enjoyment to your party experience. If you have any further questions regarding
returns, please email us at
orders@bachelorpartyfun.com
or call us and we will get back to you within 24 hours.
Our returns mailing address is as follows:
BachelorPartyFun.com
9420 Reseda Boulevard
Suite 510 - RMA Dept.
Northridge, CA 91324 |
*Orders of sexy costumes may only be
exchanged
SECURITY /
CONFIDENTIALITY
One of the most important aspects
of our site is providing a place that you feel is safe and secure. We take all the right
precautions to make sure the information you give us is never compromised. We can
guarantee this by:
- Using a secure server that
protects/encrypts your confidential information
- Having certification through a reputable security company
(Thawte).
- Only owners of the company being able to access your
information through security passwords.
- Never sharing any of your information with third parties*.
- Shipping out your order with a discreet label that states
our corporate name (I-VOLUTION, INC) in a generic box.
The only information we ever collect is the essentials to
ordering:
- Name
- Address of Credit Card Holder (and shipping address if
different than holder)
- Phone Number
- Credit Card Information
- Email Address
If you wish to make any changes to your order, please call us
immediately since we send out your package within 24 hours. You can call us at
818-718-1104. We will ask you to verify your personal information for security purposes
before making any changes to your order.
CHILDREN'S PRIVACY
GUIDELINES
I-Volution, Inc takes the privacy
guidelines of protecting children under the age of 18 very important! This is why we
include a warning for those under 18 to leave our site and never advertise on any site
that attracts an under 18 demographic. If you have any questions or concerns, please contact us. |